Program at a Glance
Keynote Speaker: Grant Ainsley
Telling our Story
How to use our Collective Voices
Municipal water and wastewater managers are in a no-win situation.
When we deliver our products and services as we’re supposed to, the public lets out a collective yawn because that’s what we’re paid to do. When something goes wrong however, the news media and the public call for heads to roll and change to occur.
We need to do a better job of telling our story – both about the small victories and in times of crisis.
Communications expert Grant Ainsley will provide the keynote address for our conference and talk about ways we can communicate better to the media, the public and to each other. Whether we’re doing an interview with a reporter, making a public presentation, or using social
media or digital advertising to communicate, we can do a better job telling our story.
Ainsley’s presentation will give you a number of takeaways that you can implement right away to start telling our story the way we want it to be heard.
Learning from the Burning
Maintaining Water System Function in an Epoch of Abrupt Global Change
Featuring Bob Sandford, EPCOR Chair in Water and Climate Security at the United Nations University Institute for Water
Learning from the Burning: Maintaining Water System Function in an Epoch of Abrupt Global Change
This presentation explores how we came to so underestimate how soon climate disruption would dangerously impact humanity; outline what we know now about how fast nature can change; and what we can do to slow and moderate climate and related impacts where we have the most power to do so: in the communities in which we live.